Box Admin Guide

Enable your business to enhance the sound quality of audio and video content right inside Box. This guide will help you with setting up this integration for your organization. If you want to learn how to use the Dolby.io Box Integration, please see the User Guide.

1. Enable Third-Party Apps in Box Admin Console

Only administrators can enable published apps from the Box Marketplace to be installed.

a. Go to your Box Admin console

admin console

b. Select Apps from the menu

apps

c. Select Box apps & integrations tab

box apps and integrations

d. Review the Global app settings

global app settings

e. Ensure the box is unchecked for Disable published third party apps by default

enable published third-party apps

2. Link Box Enterprise ID with Dolby.io

a. Log into Dolby.io Dashboard

log into dolby

b. Navigate to Integrations

choose integrations

c. Select Authorize on Box

select-authorize-box

d. Grant Access to Box

grant access to box

3. Install Dolby.io App for All Users

You have the option to install the Dolby.io Box App for all users or on-demand for individual users. To install for users on demand see the next step.

a. Go to Box Admin Console

admin console

b. Select Apps

apps

c. Select Box apps and integrations

box apps and integrations

d. Navigate to individual application controls

navigate to app controls

e. Search for Dolby

search for dolby

f. Add by Default

add by default

4. User App Install

You have the option to install the Dolby.io Box App for all users or on-demand for individual users. To install for all users see the previous step.

a. Navigate to App Gallery

navigate to app gallery

b. Search for Dolby

search for dolby

c. Select Dolby App

select dolby app

d. Add Dolby App

add dolby app

Troubleshooting

To verify installation, follow the instructions from the User Guide to work with your media files.

Insufficient Admin Credentials

If you get an error such as "You are currently not authorized" you should contact the administrator for your company Box account.

not authorized